We are looking for an Account Manager/Estimator who is highly motivated and results-driven. This person will be primarily responsible for meeting the day-to-day sales needs of the Company while also helping with estimates. The ideal candidate should possess excellent communication skills, be organized and detail-oriented, and have a strong understanding of customer service principles.

Hours:This is a full-time position; hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some occasional early morning, evening, and weekend work may be required as job duties demand.

Location and Travel:This job operates in a shop/office environment. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be required.

Key Duties & Responsibilities

• Creates quotes, estimates, and sales documents for existing and potential customers while building a pipeline of business for the c
• Responsible for inbound phone, e-mail, and web sales as well as occasional onsite job site visits to produce estimates.
• Further promotes overall marketing and sales efforts of the company by assisting customers with questions they may have as well as generating leads, following up on estimates sent, and converting leads to customers all the while meeting personal individual sales targets.
• Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information to potential and current customers.
• Responsible to help assigned customers with all issues that the CSR and other staff are not trained to assist with or answer. Helps with upsells for assigned and current clients.
• Handles confidential and non-routine information and explains policies, when necessary, as well as following up on all issues with assigned clients.
• Works independently and within a team on special nonrecurring and ongoing projects which may include: planning and coordinating multiple presentations, disseminating information, coordinating direct mailings, creating brochures, and researching products and costs, etc., to help customers and or other teams m
• May also aid with billing, invoicing, processing payments, collecting on past due accounts, customer service, etc.
• Works in cooperation with other team members to cover phones.
• Works closely with the office manager, owner, customers, suppliers, and crew.

Benefits

• Growing Company with a Friendly Workplace
• Room for Advancement
• Competitive base pay range of $45,000 - $55,000 per year
• Uncapped Commission
• 50% of Medical, Dental, Vision
• Paid Holidays
• Paid Time Off
• Company vehicle and cell phone

Required Education and Licenses

• High School Diploma or G.E.D., Associate Degree preferred
• Valid driver’s license and ability to be insured on company policy

Required Work Experience and Skills

• 3 years of sales experience
• 2 years of estimating experience for the lawn/landscape industry OR similar service industry
• 1 years of administrative or customer service experience
• Self-motivated, independent/self-sufficient, high initiative, and drive
• Excellent multi-tasking, time management, and follow-through skills
• Clear and effective communicator, both verbal and written
• Demonstrates reliability, professionalism, detail, organization, flexibility, and teamwork
• Ability to resolve client concerns in a timely and professional manner
• Proven ability to hit sales goals and metrics
• Experience creating quotes, estimates, scopes of work, etc.
• Inside sales and cold calling
• Excellent data entry skills and phone etiquette
• Proficiency in Google Suite (Microsoft Word, Excel, etc.)
• Proficiency using CRM software
• Ability to work flexible hours, including Saturday work if necessary
• Availability to provide phone and email support during seasonal snow or ice events

Required Languages

• English -- fluency in reading, writing, and speaking

Preferred Work Experience and Skills

• 3 years of landscape/lawn service production and sales experience
• Experience estimating or sales in a lawn care or landscape business
• Expert level in Microsoft Word and Excel as well as Google Suite
• Proficiency using ServiceAutopilot or other industry-specific CRM software
• Bi-lingual in Spanish/English a plus

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Travel

Work Location: In person