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Operations Supervisor
City Museum St. Louis, MO
$130k-183k (estimate)
Full Time | Arts & Culture 3 Days Ago
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City Museum is Hiring an Operations Supervisor Near St. Louis, MO

Operations Supervisor
Department: Ride Operations, Customer Service and Safety
Employment type: Full-time, salary exempt
Work Schedule: varied hours including weekends, evenings and holidays
Reports to: Operations Manager and Director
Summary: this position manages the operational departments' staff, their performance and attendance, as well as the continuous customer service interactions with our guests.
Essential Duties and Responsibilities:
  • Assign staff to daily positions, establish attraction rotations/schedules for daily staff
  • Close and lock-up museum daily
  • Friendly approach to customer service by greeting each guest they encounter
  • Maintain knowledge of and consistently enforce the rules and regulations of the museum (including attraction requirements such as height restrictions, weight restrictions, proper riding position, etc.)
  • Assist customers in safely riding attractions
  • Communicate with management and other employees, including use of two-way radios
  • Be attentive at all times
  • Maintain a clean and safe work environment for customers and other employees
  • Provide superior guest service to all customers in a polite and expedient manner
  • Assist customers with all questions regarding City Museum including facility layout and amenities
  • Perform zone walk through and ensure zones are maintained to museum standards
  • Follow all museum policies and procedures
  • Other duties as assigned
Qualifications:
  • Applicants must be 18 years of age or older
  • Ability to provide guidance and supervision to staff members
  • Ability to communicate effectively with public, customers, and staff members
  • Be aware, attentive, and work well with others
  • Energy and enthusiasm for long days
  • Ability to work in extreme weather conditions while taking precautions, including hydration and sun-protection
  • Must be able to work: days, evenings, weekends and holidays to meet operations and business needs
  • Approachable and outgoing
Physical Requirements:
  • Must be able to stand for extended periods of time
  • Must be able to lift, carry, move, and/or position items weighing up to or in excess of 25 pounds.
  • Ability to climb stairs

Job Summary

JOB TYPE

Full Time

INDUSTRY

Arts & Culture

SALARY

$130k-183k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

07/03/2024

WEBSITE

citymuseum.org

HEADQUARTERS

SAINT LOUIS, MO

SIZE

50 - 100

FOUNDED

1997

CEO

JIM KEARN

REVENUE

$5M - $10M

INDUSTRY

Arts & Culture

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The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

04/07/2022: Killeen, TX

Operations supervisors are responsible for leading and supervising a group of employees.

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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

02/22/2022: Spartanburg, SC

Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

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Some companies require the operations supervisor to make major contributions to the functions of other departments.

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Operations supervisors report directly to the director of the department they supervise.

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A supervisor oversees the day-to-day performance of employees.

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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

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Step 3: View the best colleges and universities for Operations Supervisor.

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