Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Overview

Essential Duties and Responsibilities include the following and other duties that are assigned
· Oversee daily program operations and offer assistance where needed, dependent on licensure
and ability
· Oversee the appropriate application and adherence to OBOT Operational Standards, as well as
regulatory procedures issued by applicable regulatory authorities
· Perform all necessary responsibilities as directed by immediate supervisor and/or the
governance authority
· Screen and interview new associates for hire as needed and submit requests for approval, as
necessary
· Orient all new associates to the program or designate appropriate supervisor to provide
orientation— this includes completion of new hire policies, review of associate handbook, and
orientation to responsibilities, at minimum
· Conduct employee performance reviews, monitor personnel time, and respond to requests for
PTO
· Maintain program documentation in accordance with DEA regulations, including patient
prescriptive records, physician DEA registration, physician current caseload and approved patient
capacity
· Coordinate with internal and external persons and agencies to inform, improve, or supplement
service provision
· Coordinate with Operations Support Team to address needs within the center
· Other duties and responsibilities as assigned by the Operations Support Team and the
Governance Authority
· Apply procedures and policies outlined in program and regulatory standards to day-to-day
program operations
· Review, interpret, and reflect on changes to policies or procedures and present information to
leadership
· Manage program staff and interact positively with patients, visitors, and members of the
Community
· Conduct internal audit processes to analyze program performance in various areas
· Function in an administrative capacity to assure necessary information is provided to patients
and staff
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position requires constant mental alertness, attention to detail, and high degree of accuracy required in completing all assignments. Strong problem-solving skills. Smart, driven, exceptional work ethic. Must be able to follow oral and written instructions and follow –through on all assignments. Excellent organizational skills. Highly detailed-oriented. Ability to work well in a group setting and independently.
Education and/or Experience: Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.
Language Skills: Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Excellent communication and interpersonal skills.
Mathematical Skills: Ability to calculate figures and amounts such as percentages, mean, mode and median ability to draw and interpret graphs.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee occasionally lifts/carries paperwork, files, office supplies, up to 20 lbs., pushes/pulls exerting up to 5-10 lbs. force, opening doors, file drawers, pushing files in drawers, and kneeling/crouching and/or ability to reach lower file drawers, file stretching to store of retrieve materials. Specific vision abilities required by this job include close vision and the ability to adjust focus. Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office environment where there is no physical discomfort cue to temperature, dust, noise, and the like. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.