Job Details
Level
Entry
Job Location
DBSA2 - Redlands, CA
Salary Range
$18.25 Hourly
Job Category
Customer Service
Description
As a Document Warehouse Clerk, you can expect to work in a document production warehouse environment. You will be tasked with unpacking boxes of files/documents, staging for on-site or off-site storage, locating, and retrieving documents. This position is highly hands-on and ideal for those who enjoy straight forward and repetitive tasks, good with meeting deadlines and production goals. A background in any filing work, warehouse/fulfillment or related is helpful.
Key Responsibilities:

• Process high volumes of financial documents for storage or retrieval. This includes unloading banker boxes of documents, prepping for scan or on-site filing.
• Clerk will work on their own to meet/exceed daily production expectations
• Must be able to read hand-written file numbers/letters
• Problem Solving skills to identify where a file/document needs to go
• Basic Computer skills required: data entry and research work as needed
• Maintain complete confidentiality and adhere to security restrictions set forth by SPS/Client
• Comply with SPS/Client device policy, including but not limited to the prohibition of cell phones, digital cameras or other imaging devices on the work floor
• Comply with a corporate casual dress code
• Other duties and tasks as assigned

Competencies :

• Must be able to work well independently in a fast pace environment
• Must have basic math skills
• Well Organized and detail oriented
• Able to work in a repetitive task
• Able to quickly learn and adapt to Client needs
• Great customer service skills
• Able to meet deadlines/production requirements
• Excellent attendance
• Works well with others in team situations
• Good communication skills

Qualifications:

• High School Diploma or equivalent
• At least 1 year of any work experience relevant to working in a document production warehouse environment; A background in any filing work, warehouse/fulfillment or related is helpful.
• Must be good with on-the-job training
• Computer Skills: Basic proficiency in MS Word, MS Excel, MS Outlook
• Extraordinary customer service, verbal, and written communication skills, works well on your own as well as with others in team situations
• Ability to prioritize work to balance multiple projects and deadlines; Organized and detail-oriented
• Good problem-solving; Proactive and able to operate efficiently in a fast-paced environment

Physical Demands:

• Will lift/push/pull boxes of documents that can weigh up to 50 lbs
• May have to climb on ladders and work in small places at times
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of approximately 50 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

Travel: None
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About SPS:
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.