Job Description:

ESSENTIAL JOB FUNCTIONS

1. Provides telephone screening for people who call SCS Access System.

2. Determines client eligibility for services and verifies coverage.

3. Maintains and uses written clinical criteria.

4. Assesses callers for emergency risk; performs triage.

5. Schedules and reschedules initial appointments.

6. Documents clients’ presenting problems and demographic data.

7. Enters client information into CMHC Request for Service database.

8. Ensures compliance with Access standards (e.g. routine appointment scheduled within seven days).

9. Consults with team members and other SCS staff regarding clinical situations with specific clients.

10. Provides information about community resources.

EDUCATION

• Bachelor’s degree in Psychology, Sociology or a Human Services field.

EXPERIENCE

• Minimum of one year experience in social services, including three months of crisis counseling.
• Broad knowledge of the mental health field including diagnostic categories, psychotropic medications, and crisis counseling.
• Strong computer knowledge and skills.
• Strong communication skills.

PHYSICAL DEMANDS

• Position has no unusual physical demands.
• May involve discomforts associated with modestly unpleasant situations.
• Occasional minor discomforts from the continual use of a video display terminal.

Time Type:

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

• Health & Wellness
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Account
  • Health Savings Account
  • Short Term Disability
  • Long Term Disability - Company Paid

• Financial Wellbeing
  • Competitive Compensation Packages
  • Life Insurance - Company Paid
  • Accidental Death & Dismemberment Insurance - Company Paid
  • 403b Retirement Plan with Company Funded Matching
  • Retirement and Financial Planning Services

• Career Development and Growth
  • Tuition Assistance Plans
  • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
  • Student Loan Repayment Assistance
  • Clinical Supervision toward licensure and reimbursement for certain license applications
  • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
  • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
  • Leadership Academy for our rising stars, supervisors, and leaders
  • Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

• Work Life Balance
  • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
  • Flexible Work Schedules to promote a Healthy Work Life Balance
  • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

At Seven Counties Services, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.