Job Posting for Customer Service Specialist with English at BELIANI
Location: Szczecin
The Company: We're firm believers that happiness is attainable for everyone.
That's why we offer our customers the widest selection of home and garden
furniture at attractive prices, in 19 markets across Europe, and constantly
expanding our reach.
Our motto 'Delivering Happiness' isn't just a slogan. It's the driving force behind
everything we do. From the happiness of our customers to the fulfillment of our
employees, this philosophy guides us in every aspect of our daily work.
At Beliani, we cultivate a vibrant team spirit, where over 600 friendly and
talented individuals tackle new challenges together every day.
If you thrive on continuous growth, embrace challenges, and seek a dynamic
work environment - seize the opportunity to shape the future of e-commerce
with us today!
You would be expected to:
Assist customers with various queries via telephone, email, chat,
Messenger, etc.
Cooperate with Polish or English- speaking sales partners
Liaise with Logistics and Warehouse Teams in order to ensure timely
fulfillment of the customers’ orders
Resolve customer’s complaints
Your profile:
Proficiency in English B2/C1- written and spoken- will be verified
Great communication skills and ability to maintain good relationship with
customers
Self-motivation, willingness and ability to absorb new information quickly
Proficient in basic computer programs (MS Office)
Open to work shifts (8-16 and 11-19) Monday to Friday and approx. 1
Saturday per month
If your English proficiency is below the required level, feel free to apply
anyway.
We offer:
Stable employment and attractive salary
Private medical care and sports packages for you and your family
Training in all aspects of customer service - experience is therefore not
essential
Support from experienced and well-coordinated team
No dress code, relaxed and supportive atmosphere
Multicultural environment with high percentage of staff being native
speakers of various languages
Non-corporate structure and career path opportunities
Work-life balance: no Sunday or evening work
Attractive discounts for our products
Integration events
26 days off regardless of seniority
Office in the city center
To apply, please send your CV to praca@beliani.com
We appreciate all interests, however we will reply only to chosen
candidates who will meet our expectations.
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