Digital Workplace Platforms Solution Architect

Overview

We are looking for a Digital Workplace Platforms (DWP) Solution Architect to join our growing Professional Services team within the Modern Enterprise Services division. This role is pivotal in both pre-sales and post-sales engagements—working alongside cross-functional teams to understand client needs, design tailored solutions, and support digital workplace transformations. You will leverage your expertise in Microsoft 365 and related technologies to craft forward-thinking workplace architectures that enhance user experience and align with enterprise IT goals.

Key Responsibilities

Pre-Sales & Solutioning

• Participate in RFI/RFP processes, workshops, PoCs, and client presentations.
• Collaborate with sales, pre-sales, and SME teams to design tailored workplace solutions.
• Translate customer insights and requirements into clear technical proposals.
  
  

Client Engagement & Digital Transformation

• Act as a strategic advisor on digital workplace architecture and transformation.
• Build customer-specific roadmaps aligned with business objectives.
• Work closely with clients to define, refine, and deliver best-fit solutions.
  
  

Architecture, Delivery & Documentation

• Design and document scalable, secure, and user-centric workplace platforms.
• Provide technical leadership and mentorship to DWP delivery teams.
• Contribute to the development and refinement of the DWP service catalog and offerings.
• Support solution transition into managed services or project delivery environments.
  
  

Collaboration & Thought Leadership

• Engage with stakeholders across multiple departments and geographies.
• Communicate complex concepts to both technical and non-technical audiences.
• Promote innovative workplace solutions internally and externally as a technical evangelist.
• Contribute to bid management and scope definition for managed services and project work.
  
  

Experience

Qualifications & Requirements:

• 5 years of experience in solution architecture, consulting, or product management within Digital Workplace environments.
• Strong background in IT outsourcing, managed services, and enterprise transformation projects.
• Experience in a customer-facing technology consultancy role, with proven delivery of end-to-end solutions.
  
  

Technical Expertise

• Deep hands-on knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, etc.) and integration with technologies such as AD, Azure AD, AADConnect, ADFS, Okta, and others.
• Experience with email hygiene, migration tools, mail relays, and identity solutions.
• Strong understanding of ITSM tools and ITIL methodology.
• Familiarity with automation and orchestration tools is a plus.
• Technical certifications (e.g., Microsoft Certified: Enterprise Administrator Expert, or equivalent) are highly valued.
  
  

Soft Skills

• Excellent communication and interpersonal skills with fluency in English (other European languages are a plus).
• Strong analytical thinking and proactive problem-solving approach.
• Ability to interact confidently with C-Level executives and technical teams.
• Proven track record of building and maintaining stakeholder relationships across global teams.
• Cultural sensitivity and experience working in multi-national environments.
  
  

What We Offer

• Competitive salary and performance-based incentives.
• Private medical subscription and flexible benefits package.
• Monthly benefits budget covering transportation, meal tickets, sports, wellness, family, and travel.
• Career development programs, technical and soft skill training.
• Flexible working hours and remote work aligned with project needs.
• Friendly, collaborative team environment.
  
  

Skills: intune,managed services,enterprise,it outsourcing,architecture,microsoft 365,teams,exchange online,azure ad,adfs,enterprise transformation,orchestration tools,sharepoint,automation tools,customer,itsm tools,aadconnect,itil methodology,ad,okta