OPERATIONS MANAGER

Job Description:

• Developing and implementing operational strategies to improve efficiency and productivity.
• Managing and leading a team of operations staff, ensuring they meet company goals and objectives.
• Monitoring and analyzing key performance indicators (KPIs) to measure success and identify areas for improvement.
• Overseeing inventory management, procurement, and logistics.
• Coordinating with different departments to ensure seamless operational workflows.
• Managing budgets and resource allocation to optimize operational costs.
• Ensuring compliance with health, safety, and regulatory standards.
• Leading and facilitating operational meetings and reviews with senior management.
• Identifying and resolving operational challenges and bottlenecks.
• Handling customer inquiries and complaints related to operational issues.

Requirements:

• Proven experience of at least 3 years in an operations management role, ideally in a similar industry.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and a keen eye for detail.
• Strong communication and interpersonal skills to collaborate with both internal and external stakeholders.
• Ability to analyze data and make data-driven decisions.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong project management skills with the ability to oversee multiple projects simultaneously.

Additional Requirements:

• Willingness to work overtime as required to ensure operational goals are met and deadlines are adhered to.
• Ability to work under pressure and adapt to changing priorities.
• Proactive, results-oriented, and adaptable to a fast-paced work environment.