Business Development Manager

About This Job#

We’re seeking an enthusiastic and results-driven Business Development professional to deliver innovative cloud solutions to global customers in the Web3 industry. This is a fantastic opportunity to drive growth and digital transformation alongside some of the most influential names in Web3. Candidates with prior Web3 experience and a willingness to relocate to Hong Kong or Singapore will be prioritized for further discussions.

Job Description

1.Customer Relationship Establishment & Business Opportunity Expansion

• Proactively gain insights into the Web3 industry, identifying potential customers such as cryptocurrency exchanges, HFT (high-frequency trading) firms, and crypto institutions. Identify key decision-makers and assess customers' actual needs.
• Initiate conversations using the customer's language, advocate various products and infrastructure solutions, and build effective business pipelines to drive long-term business growth.
• Conduct regularly follow-ups to keep abreast of key information such as customers' technical evolving plans and budgets, organizational structure.
• Maintain strong relationships with key decision-makers, building long-term operational and technical partnerships. This includes engaging, not limited to, CXOs and functional teams, to streamline high-quality after-sales support and conduct post-incident analysis.

2.Product & Technological Value Delivery

• Leverage your understanding of the customer's industry and business background to help them recognize the technical value of Alibaba Cloud’s core products and AI/ML services. Highlight Alibaba Cloud’s competitive advantages to position it as the best partner.
• Independently explain tailored Alibaba Cloud solutions to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

3.Decision-Making Promotion & Business Opportunity Conversion

• Facilitate quick decision-making from customers to adopt and continually use Alibaba Cloud’s products and technological solutions through effective resource integration and management, creating continuous value for customers.
• Utilize various sales strategies, such as communication, influence, and business proposals, to convert business opportunities, achieve results, and create a win-win situation with customers.
• Identify issues that impact the customer experience and drive internal solutions to address these problems, improving internal product solutions and processes.

4.Business Support

• Provide customers with full lifecycle support, integrating all resources to ensure successful project implementation and resolving product usage problems.
• Promote the rapid iteration of Alibaba Cloud products on the customer side and support customers in achieving technical goals.

Position Requirement

● Bachelor's degree in computer science/engineering or equivalent field. Minimally 5 years experience in technology-related business development or sales experience. Strong business and Web3 acumen.

● Effective communicator and team player, passionate about emerging technology trends.

● Proven track record of growth and quota attainment, covering customer business in markets not limited to APAC region.

● Familiarity with the financial services industry and public cloud computing.

● Proficiency in Mandarin is required as the role will need to coordinate with HQ in China

● 5 years of experience in public cloud, with preference given to those familiar with the overseas market and the Web3 sector.