Senior Counsellor

The Senior Counsellor will provide case work, counselling, and trauma-focused therapy to clients in need of support. This role requires a skilled professional with significant experience in the social services sector who can work autonomously and as part of a team. The Senior Counsellor will provide clinical supervision and lead trauma-related programs, while also overseeing outreach initiatives and facilitating group work. Additionally, they will also ensure the effective management of client cases, including home-based counselling, regular follow-ups, assessments, and report writing. This role involves collaboration with stakeholders and external agencies to mobilise resources to support client needs.

Roles & Responsibilities

• Provide case work and counselling services, including trauma-focused therapy to clients
• Provide home-based counselling
• Support clients through the full spectrum of case management, from initial assessment to post-therapy follow up, ensuring regular communication to track progress and offer ongoing therapeutic support
• Supervise and support junior staff, offering guidance, training and clinical supervision to ensure quality care delivery
• Build and maintain strong rapport with relevant stakeholders, including external agencies to mobilise resources to meet client’s needs
• Participate in outreach activities to promote trauma-informed care within the community and raise awareness about the department’s services
• Conduct trauma-related programmes and trainings

Requirements

• A degree in Psychology, Counselling, or a related field (relevant work experience will be considered)
• Minimum 5 years in the social service sector, including 2 years of clinical supervision.
• Strong clinical skills and familiarity with trauma-informed practices or attachment theories
• Good understanding of parenting, family dynamics, and caring of children with social issues
• Bilingual, with good communication and interpersonal skills (proficiency in Malay language will be a plus as the role requires interaction with a diverse clientele)
• Good leadership skills or willing to grow in management skills.
• Good team player with positive and growth mindset
• Able to multi-task and open to learning
• Able to work during weekends and evenings, when required (Time-off will be given)

Other information:

• Location of workplace: Jurong West
• Attractive annual remuneration comprising of fixed and variable bonuses
• Hybrid working arrangements