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Customer Service Officer - Entry Level [RLB-016-01]

EQUE PTE. LTD.
Singapore, Full Time
POSTED ON 4/24/2025 CLOSED ON 4/25/2025

Job Posting for Customer Service Officer - Entry Level [RLB-016-01] at EQUE PTE. LTD.

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)


JOB DESCRIPTION

  • Be the first point of contact for customer enquiries
  • Provide prompt, friendly, and professional assistance
  • Handle inbound calls, emails, or live chats with confidence
  • Record and track customer interactions and solutions
  • Resolve issues effectively or escalate where needed
  • Work with internal teams to follow up on service cases
  • Gain product knowledge and system training
  • Maintain high satisfaction scores through quality service
  • Learn communication and problem-solving skills on the job
  • Make a difference in every customer interaction

JOB REQUIREMENTS

  • Minimum Diploma and above
  • Ability to handle high-volume customer interactions and remain calm under pressure
  • Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

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