Location: 30 Boon Lay Way
Working Hours: Monday – Friday, 8:30 AM – 6:00 PM
Salary: Commensurate with experience and qualifications AWS Variable Bonus
Job Description
We are seeking an experienced and motivated Assistant/Technical Manager (Mechanical & Dimensional) to support our growing calibration and metrology operations. The successful candidate will assist the Business Manager in leading the SMD (Scientific & Metrology Division) team and be instrumental in expanding our laboratory's technical capabilities in the Mechanical and Dimensional fields.
Key Responsibilities
Assist the Business Manager in managing daily operations of the SMD team.
Train and mentor new Calibration Officers.
Perform and manage in-house and on-site calibrations.
Provide technical guidance to the team, especially in calibration, lab development, and scope expansion.
Act as an approved signatory under SAC-SINGLAS for Mechanical and Dimensional calibration.
Plan and arrange timely recalibration of standard equipment with ISO/IEC 17025 accredited labs, ensuring better CMCs.
Review master instrument certificates, update master equipment lists and drift records regularly.
Review and approve calibration certificates.
Improve turnaround time (TAT) through effective team coordination and work planning.
Identify and address training needs within the team.
Increase productivity and efficiency by implementing improved methods and systems.
Conduct preventive maintenance, in-service checks, ILCs, and PTs per schedule.
Develop and enhance calibration procedures and maintain up-to-date documentation in line with ISO 17025 requirements.
Support internal and external audits, and ensure compliance with Quality Management Systems.
Assist in equipment failure troubleshooting and offer technical support to clients and internal teams.
Participate in business development activities and identify opportunities for growth.
Contribute to annual CAPEX budgeting and justifications for equipment upgrades or replacements.
Maintain high standards of workplace safety and 5S housekeeping.
Engage with clients professionally, provide expert advice, and support client audits.
Maintain and manage calibration certificate formats/templates.
Ensure excellent customer service by promptly addressing technical queries and feedback.
Foster collaboration with cross-functional teams to ensure seamless service delivery.
Take on any other responsibilities as assigned by the Management.
Requirements
Diploma or Degree in Engineering or a related field.
Minimum 7–10 years of experience in equipment measurement and calibration.
Must be an approved SAC-SINGLAS signatory in Mechanical and/or Dimensional fields.
Strong technical knowledge and hands-on experience in calibration and lab operations.
Familiarity with ISO/IEC 17025 systems and standards.
Proficient in managing and motivating teams.
Excellent communication, negotiation, and interpersonal skills.
Ability to work under pressure and make sound decisions.
Strong customer focus and high ethical standards.
Capable of identifying and developing new business opportunities in line with company strategy.
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Singapore,
Full Time