KYC Operations Specialist | Bank | Contract

Job Responsibilities
Documentation Review

• Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude.
• Review and ensure that all information and documents collected are good to satisfy regulatory requirements.

Screening

• Discount and mitigate screening hits – during onboarding and ongoing monitoring.
• Perform adhoc screening, whenever required.
• Reach out to customers to obtain relevant information to address screening alerts.
• Periodic/Event driven reviews.
• Perform background checks and conduct interviews with customers.
• Assess the customer’s business and perform qualitative AML risk profiling.

Transaction Monitoring

• Review and close out transaction monitoring alerts.
• Reach out to customers to obtain relevant information to address transaction monitoring alerts.
• Evaluate the completeness of the customer’s response and clarify where required.

Others

• Participate in system and process enhancement projects, User Acceptance Testing (UAT).
• Active stakeholder management in day-to-day work, and resolution of issues with compliance, operations, AML teams etc.
• Provide support for urgent requests, assist the team in completing ad-hoc projects.
• Perform sampling checks by way of QC or QA.
• Perform offboarding of customers including internal coordination and customer notification.
• Preparation of data to track Book of Work completion and MI reporting.

Job Requirements

• Diploma/degree holder with 1 - 3 years’ KYC/AML experience working with corporate banking clients.
• Familiar with MAS 626
• Experience in client-facing.
• Proficiency in the Singapore AML/CFT regulations and guidelines.
• Good communication skills (verbal and written).
• Ability to organize and prioritize workload, deliver all commitments on time under minimal supervision
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset – overcome challenges with creative thinking and innovative solutions

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

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