Job Posting for IT Application Support Engineer at MORGAN MCKINLEY PTE. LTD.
Job Description
Provide on-going application support and be involved in various stages of the SDLC.
Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
Involvement in the system integration testing phase prior to implementation.
Plan and coordinate end-user training for any system implementations or enhancements.
Liaise closely with business users and build good rapport.
Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
Support the team in defining project requirements, tracking and documentation.
Provide 24/7 primary application maintenance and support
Requirements
Good understanding of IT applications especially web based systems.
Have basic knowledge and understanding of AWS.
Basic knowledge of end-user computing.
Comfortable communication with internal and external stakeholders.
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