Job Posting for Executive Assistant, Medical Reports, Group Medical Records at National University Health System
Job Description
The shortlisted candidate is to ensure timely completion of medical reports and the medical information is released in accordance to hospital policy. He/She will also assist in daily supervision of Medical Reports Section operations
Duties And Responsibilities
Register and process medical report requests, including cashier function for medical report payment.
Handle all email, phone and mail enquiries pertaining to medical reports.
Follow-up with doctors on incomplete medical report requests.
Execute administrative duties pertaining to all medical report requests.
Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
Conduct quality check on medical report before release.
Assist in the preparation of statistics such as monthly performance report.
Any adhoc assignment as assigned by the supervisor
Requirements
G.C.E ‘A’ level qualification or Diploma holders
Preferably 5 years working experience in retail, customer service or healthcare industry. Familiar with medical terminology will be an added advantage
Proficient in Microsoft Outlook, Word and Excel
Excellent communication and interpersonal skills
Service oriented and customer focused
Positive working attitude, team player and willing to learn.
Work independently and seek ways to surpass customer’s expectations
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Singapore, Singapore
Full Time