IT System Engineer (M365 Administrator) - JYOK

A highly experienced and technically proficient professional responsible for the design, implementation, management, and support of complex IT systems across the organization.

Key Responsibilities:

• Research, design, develop, and implement IT solutions independently to meet evolving business and operational requirements.
• Enforce and implement robust security measures to safeguard systems and data from cyber threats and unauthorized access.
• Administer and maintain the Microsoft 365 environment, ensuring high availability, optimal performance, and system reliability.
• Assist the IT Manager in leading or co-leading various IT projects from initiation to completion.
• Monitor system logs and security alerts to detect, respond to, and report any threats or anomalies.
• Provide prompt and effective technical support to end-users, resolving IT-related issues efficiently.
• Perform incident and problem management processes, ensuring timely resolution and root cause analysis.
• Collaborate with stakeholders across departments to optimize system functionality and enhance user experience.
• Act as designated backup support for the IT Support Office responsible for vessel-related operations.
• Manage IT procurement activities, including vendor coordination, billing, and contract management.
• Execute and maintain daily, monthly, and annual IT operational checklists to ensure system integrity and compliance.
• Identify opportunities for automation and implement solutions to streamline IT processes and increase efficiency.

Requirements:

• Minimum 8 years of relevant experience in IT system engineering or a related field.
• At least 2 years of hands-on experience with Microsoft Intune and M365 administration, particularly in compliance and security.
• Proven track record of managing or facilitating IT projects within enterprise environments.
• Strong networking skills with experience in managing and configuring next-gen firewalls.
• Deep understanding of cybersecurity principles and practices.
• Excellent communication and customer service skills.
• ITIL certification is required.
• Microsoft 365 Certified Administrator Expert (MS-102) certification is preferred.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume. We regret that only shortlisted candidates will be notified.

Job Code: JYOK

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