Service Engineer ( AGV )

Working Location : West Side

Working Hours : 5 Days Work Week ( Mon - Fri , 8.30am to 5.30pm)

Benefits:

• Basic up to $5,000
• Performance Bonus

Job Description:

• Assist in running errands when required.
• Manage daily operation activities in workshop and customer service.
• Ensure the performance and reliability of AGVs fleet.
• Respond and provide technical guidance to customers regarding operational issues, software updates, general maintenance etc .
• Ensure accountability and integrity operational readiness of workshop.
• Develop all necessary policies and procedures to ensure the workshop is effectively maintained to ensure maximum efficiency.
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate.
• Constantly review and streamline workflow and working conditions in order to achieve labour turnover and efficient operation.
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company.
• Provide the point of escalation for team for any operational issues.
• Act as a bridge between sales, operations & customers.
• Write technical report and submit to customer/manufacturer.
• Preparation of reports on performance, budget and expenditure.
• Plan and achieve financial budget and key performance indicators.
• Ad hoc duties as assigned by Supervisors.

Job Requirements:

• At least a Diploma in Robotics related field with technical experience (EE, ME, CS, Robotics)
• Preferably possess at least 2 to 3 years of relevant MHE repair (customer facing) work experience
• Possess a Class 3 Driving license
• Candidates with experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting will be an added advantage
• Experience with firewalls, VPN and network security technologies
• Working knowledge of SSH, DNS and other network protocols
• Willingness to troubleshoot electro-mechanical components.
• Experience with ROS command line and graphical tools will be an added advantage.