Demo

Senior Desktop Engineer (Central)**Immediate

POSTED ON 4/25/2025 AVAILABLE BEFORE 6/25/2025
SMART FORTE CONSULTING LLP Islandwide, Full Time
  • End user support
  • Assist in Operating Systems Migration and related support.
  • Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
  • Responsible for correcting all problems associated to supported list of End User Equipment and Software.
  • Installation of software/application.
  • Provide accurate and timely documentation in IT Service Management Tool.
  • Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
  • Synchronizing application settings to environment requirement.
  • Relocation of computer devices and peripherals.
  • Setting up of the end users profiles for applications.
  • Proactive update and follow up to end users.
  • Guide end user on required applicable tasks
  • Other adhoc task as assigned.

Job Requirements

  • Diploma / Nitec in Information Technology, Computer Engineering or related field
  • 3 to 4 years experience in Desktop / end user support
  • Hardworking , positive attitude
  • 5 days work at Cecil Street
  • Salary $3000 - $4000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

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