Job Posting for MARKETING MANAGER at STM HAIRSTYLIST
Oversee daily operations of the sales department, including customer reception, coordinating work schedules for beauty therapists, liaising with suppliers, and resolving customer issues.
Develop marketing strategies and sales plans, contributing to increased revenue and customer acquisition.
Manage and mentor the sales team, providing training and guidance to ensure the highest level of service quality and customer satisfaction.
Handle inventory management and purchasing, ensuring the availability and quality of salon products.
Stay updated on industry trends and market competition, making necessary adjustments to business strategies to maintain a leading position in the market.
Lead, motivate, and manage the salon team to achieve and exceed sales targets and operational goals.
Ensure the highest level of customer service, maintaining a welcoming and relaxing environment for all clients.
Develop and implement effective marketing strategies to attract new clients and retain existing ones.
Oversee daily operations, including staff scheduling, inventory management, and financial reporting.
Train and mentor staff to maintain high standards of service and performance.
Address and resolve any customer complaints or issues promptly and professionally.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and growth.
Stay updated on industry trends and innovations to keep the salon competitive and appealing.
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