Aftersales Manager – 8,000 / Central West (ID: 673091)

Responsibilities

• Oversee all aspects of aftersales operations, ensuring profitability and high levels of customer satisfaction.
• Inspire and lead the team to achieve business goals, fostering a culture of continuous improvement, operational excellence, and efficiency.
• Ensure compliance with all aftersales processes, standards, and audits in accordance with manufacturer requirements.
• Build and maintain a strong working relationship with the manufacturer.
• Cultivate and sustain positive relationships with customers.
• Perform additional duties as assigned by your supervisor.
  
  

Requirements

• At least 5 years of managerial experience in the automotive industry
• Genuine passion for customer service, with a background in service-focused environments
• Strong communication skills and a customer-first mindset
• Proven ability to lead and manage teams effectively, with excellent interpersonal skills
• Process-oriented, self-driven, and focused on achieving results
  
  

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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