Quality Assurance Engineer

Quality Assurance Engineer

Responsibilities:

• Act as the primary quality contact for regional customers of our semiconductor components, ensuring timely resolution of technical and quality issue.
• Liaise with internal and external stakeholders to address product quality concerns.
• Track and analyze customer in-line and field quality trends.
• Coordinate Failure Analysis (FA) activities and communicate findings to customers.
• Support customer-driven quality initiatives, including audits.
• Build and maintain strong customer relationships through regular visits and meetings.
• Organize and participate in recurring quality review discussions.
• Prepare and share quality reports, issue logs, and meeting summaries with stakeholders.
• Oversee field failure rate management via 3rd-party OSV providers.
• Address quality issues during product qualification and manage PCNs.

Requirements:

• 5 years of experience in Quality Assurance or Customer Support within the semiconductor or industrial electronics industry.
• Hands-on experience in FA/QA
• Skilled in handling failure analysis independently and collaboratively.
• Familiarity with customer design-in processes is a plus.
• Strong communication skills, with the ability to present technical information to non-technical audiences.