IT Technical Support

ROLES & RESPONSIBILITIES

• IT support etc. (troubleshoot of email issues or computer issues) inclusive of software installation, PC, internet, and copier machine maintenance.

• Maintain the company’s network and firewall.

• Keep update record for company’s desktop and laptop, IT software and related property.

• Liaise with software providers to update company ERP software and other software integration and maintenance.

• To maintain an up-to-date database of company IT related.

• Work as administrator of the software and mentor for staffs training on using the IT system.

• Assist for draft and submission of IT reports, related data summary report, such as purchase information, sales information etc.

• Assist in ISO document preparation and participate in the audit.

• Miscellaneous administration work.

REQUIREMENT

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in IT or equivalent

• At least 2 year(s) of working experience in the related field is required

• Good software knowledge and manage ERP database skill required

• Good organisation and communication skills.