Sales Support Officer

We are looking for a commercial talent to join our Sales Support Team. As a Sales Support Officer, you will be a crucial part of the sales team.

You will support the sales department in preparing quotes, processing customer inquiries and providing technical expertise to advise our customers & colleagues on a day-to-day basis (depending on your assigned product lines). You will work closely with the other teams (both sales and technical) to ensure that our customers receive the best possible solutions.
You support the sales process related to the sale of hardware, software and licenses.
Within your domain you manage your own files from A - Z. You are the central point of contact for your sales colleagues, customers, suppliers and partners. You formulate advice on possible orders and follow these up administratively until the final delivery to the customer.

And if you like this job, you might as well do it in the Best Workplace of Belgium since 2015 ;-)

Your main duties and responsibilities will be:

• Supporting sales colleagues in processing customer requests
• Follow-up during the entire sales process, from initial order to final delivery
• Drawing up offers based on various information (e.g. technical specifications)
• Checking offers for correctness and completeness
• Keeping procedures up to date and optimizing them
• Advising sales colleagues on technical aspects
• Achieving the set targets & KPIs (e.g. commercial objective)

Must-have :

• Dutch & English fluently
• Puts the wishes of the customer first
• Proactive and self-motivated
• Distinguish between main and minor issues and are numerically proficient, with an eye for detail
• Problem-solving and negotiation skills
• A strong organizational skills, with focus on planning & prioritization
• Enjoys working together in an enthusiastic team, focused on a positive work environment
• Knowledge of MS Office (word, excel, ppt)

Nice-to-have :

• Knowledge of French
• Experience with IT channel sales and/or purchasing
• Have a basic understanding of computer hardware & software

Competitive salary package with fringe benefits:

• Commissions on your closed sales
• Company car with fuel and/or charging card for unlimited use in Belgium
• Meal vouchers
• Eco-vouchers
• Health insurance Alan: innovative, transparent and paperless health partner. Possibility to add ambulatory and dental insurance (specialists, doctors, dentists,...) at a lower cost than if taken separately
• Group insurance
• Mobile phone subscription
• Seniority days
• Platform for converting the end-of-year bonus into additional, personalised benefits

A fun and stimulating work environment:

• Transparent communication
• Modern, wellbeing-oriented offices
• A young, dynamic and forward-looking management
• Events: business trips abroad, sports and team building events, gala evenings, etc.
• Fresh fruit, free breakfast once a month, gaming room (darts, PlayStation, board games, kicker table,...), afterwork every Friday, and … strong coffee ;-)

Opportunities :

• Opportunity to grow rapidly, both vertically and horizontally
• Possibility to become shareholder after 3-4 years