What are the responsibilities and job description for the Quality Manager position at American Rheinmetall Vehicles, LLC?
American Rheinmetall Vehicles, provides full services for complex mechanical products, fabricated structures and systems that range from complete design services to prototype manufacturing, testing, production launch, full rate production and product service and sustainment. ARV provides quality products and services at affordable prices through a lean organizational structure and four facilities, three in Michigan that span 910,000 square feet, and one in Ohio, that span 800,000 square feet. The Plymouth, MI facility serves as corporate headquarters and specializes in suspension, driveline, and track systems. The Lansing and Lapeer Michigan based facilities specialize in fabrications and armor product solutions. ARV’s St. Mary’s, Ohio facility manufactures rubber track products for agricultural, construction, and defense industries. Visit our website at www.rheinmetall-arv-us.com
FLSA Status: Exempt
Approved By: Tim Horner, VP of Quality
Job Title: Quality Manager
Department: Quality
Summary Plans, coordinates, and directs quality program designed to ensure quality control and quality assurance of the production of products consistent with established standards by performing the following duties personally or through subordinate supervisors.
Supervisory Responsibilities
Directly supervises employees in the Quality Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Essential Duties and Responsibilities include the following. Other duties may be assigned
- Formulates and maintains quality objectives complementary to corporate policies and goals.
- Interprets quality philosophy to key personnel in organization.
- Utilizes Key Performance Indicators to effectively track, monitor, and implement required corrective/improvement activities related to business plan, goals, issues, etc.
- Manages and drives the Corrective/Preventive Action process.
- Develops and initiates standards and methods for inspection, testing, and evaluation.
- Plans and oversees the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component.
- Performs reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
- Represents the company during customer visits and surveys, and during meetings and presentations at the customer’s location.
- Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.
- Keeps management team abreast of significant issues or developments identified during quality activities and actions being taken to improve the situation.
- Prepares and presents technical and program information to the management team.
- Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
- Maintains a working knowledge of government and industry quality codes and standards.
- Designs and implements quality training programs to key personnel in conjunction with managers.
- Knowledge of PLEX ERP system desired.
Competencies
To perform the job successfully, an individual will need to perform the following competencies.
Quantity of Work
The quantity of work produced and the promptness with which it is completed.
Quality of Work
The ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework.
Judgement/Knowledge of Job
Knowledge of job, techniques, skills, equipment, procedures, materials, etc.
Attendance/Dependability
Punctuality and attendance.
Teamwork/ Attitude
Willingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism.
Initiative/Independence
The degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision.
Adherence to Policy
Follow quality environmental policies and have knowledge of AS9100 and IS14001.
Adherence to Safety
Follow safety procedures, security protocol, and wear proper PPE.
Education and/or Experience
Bachelor’s degree in engineering, management, or business. Minimum 8 years’ experience as a quality assurance engineer, manager or equivalent experience and 2 years management experience, or equal combination of education and experience.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee may occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ARV is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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