What are the responsibilities and job description for the Counter Sales Representative position at Auto Recyclers Wyoming?
Overview
We are seeking a motivated and customer-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced environment. Your ability to engage with customers, understand their needs, and offer tailored solutions will be key to your success. This position requires strong communication skills and a passion for delivering outstanding customer experiences.
No Automotive experience necessary, We will provide training for the right candidate.
Auto Recyclers is an Equal Opportunity Employer, All Races and Genders are strongly encouraged to apply.
Duties
- Greet customers warmly and assist them with their inquiries and purchases.
- Utilize effective phone etiquette to handle incoming calls and provide information about products and services.
- Process transactions accurately using cash registers and POS systems.
- Engage in upselling techniques to enhance customer satisfaction and increase sales.
- Assist in supervising junior staff members when necessary, fostering a collaborative team environment.
- Perform basic retail math calculations to provide accurate pricing and change to customers.
- Address customer complaints or concerns promptly and professionally to ensure a positive shopping experience.
- Keep track of orders throughout our purchase process to make sure they are processed and shipped on time and accurately.
- Prepare orders for shipping, provide tracking on orders that have shipped.
Experience
- Previous experience in a retail or automotive industry is preferred.
- Familiarity with cash registers, POS systems, and basic stock management is advantageous.
- Bilingual, Spanish/English candidates are strongly preferred, as this will enhance communication with our diverse customer base.
- Strong customer service skills are essential, with an emphasis on building rapport and trust with customers.
- Experience in supervising or training staff is a plus but not required.
Join us as we strive to create an enjoyable shopping experience for our customers while fostering a supportive work environment for our team members.
Job Type: Full-time
Pay: $10.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Rock Springs, WY 82901 (Required)
Ability to Relocate:
- Rock Springs, WY 82901: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $15