What are the responsibilities and job description for the CSR - Customer Service Representative (Bilingual Haitian Creole) position at Automated Health Systems?
Jumpstart your benefits career working in our call center!
Job description
Automated Health Systems is a premier healthcare focused customer service call center vendor expanding in the Northeast Region. Join at the front end for an exciting opportunity in a fast-paced contact center environment.
**This role is available remote or onsite in Marlborough, MA. Must be able to pick up equipment at the Marlborough, MA location**
Call Center Benefits:
- Hiring Bonus - earn up to $400!
- Health/Dental/Vision/401(k)/Paid Time Off
- Employee Wellness Program
- Comprehensive and ongoing paid training
- Strong company culture with career growth opportunities
Call Center Responsibilities:
- Assisting individuals and families gain access to health care services.
- Providing accurate and consistent information.
- Providing quality customer service and support.
Call Center Qualifications for the position include:
- Customer-focused team player with a passion for helping people.
- Strong PC proficiency with a willingness to learn new applications.
- Detail-oriented, fast learner with excellent communication skills.
- Maintain confidentiality of personal health information.
- Bilingual skills (i.e., Haitian Creole) required.
Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us!
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Additional Titles:
Call Center
Call Center rep
Call Center Professional
Customer Service
Customer Service Rep
Customer Service Representative
Customer Service/Call Center
Remote Customer Service
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
- Work from home
Shift:
- Day shift
- Morning shift
- No nights
Work Location: In person
Salary : $17 - $19
