What are the responsibilities and job description for the Coordinator position at Home Care Company?
Job Summary
We are seeking a highly organized and detail-oriented Hiring Coordinator to join our team. The ideal candidate will play a pivotal role in ensuring smooth operations within our office environment. This position requires excellent communication skills, strong clerical abilities, and a commitment to providing exceptional customer service. The Hiring Coordinator will be responsible for managing various administrative tasks, supporting team members, and enhancing overall efficiency.
Responsibilities
- Perform clerical duties including data entry and maintaining accurate records.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Assist with receptionist tasks, including scheduling appointments and managing clients files.
- Job Posting and Advertisement: Drafting and posting job advertisements on various job boards, social media platforms, and the company's website.
- Ensuring job descriptions are clear, accurate, and aligned with the company's needs.
- Screening and Reviewing Applications: Reviewing incoming resumes and applications to ensure they meet the qualifications for open positions.
- Conducting initial screenings via phone or email to assess candidates' interest, availability, and basic qualifications.
- Maintain phone etiquette while handling incoming calls and directing them appropriately.
- Support office management by organizing files, documents, and office supplies.
- Proofread documents to ensure accuracy and clarity before distribution.
- Collaborate with team members to streamline processes and improve workflow efficiency.
- Coordinating interview schedules between candidates and hiring managers, ensuring all parties are aligned on timing and location.
- Sending invitations to candidates for interviews and managing follow-up communications.
- Maintaining regular communication with candidates throughout the hiring process, updating them on their status and next steps.
- Responding to inquiries from candidates regarding job roles, company culture, or the interview process.
- Assisting with the logistics of the interview process, such as preparing interview panels, ensuring required technology (e.g., video conferencing) is set up, and handling candidate materials.
- Preparing interview materials, such as questions, assessments, and evaluations.
- Organizing background checks, reference checks, and other pre-employment assessments.
- Ensuring all necessary paperwork, such as offer letters and contracts, are prepared and ready for new hires.
- Updating candidate information in the applicant tracking system (ATS) or HR database.
- Ensuring that all recruitment-related records are accurate and up to date.
- Onboarding Coordination: Suggesting improvements to the hiring process based on candidate feedback, recruitment metrics, or best practices.
- Helping maintain a positive candidate experience by ensuring smooth interactions and timely updates throughout the hiring journey.
- Assisting with the onboarding process by ensuring new hires complete required paperwork, receive orientation, and are introduced to their team and workplace.
- Organizing training sessions or company-specific orientation activities.
- Collaboration with HR and Hiring Managers:
- Working closely with HR professionals and department heads to understand hiring needs and adjust recruitment strategies accordingly.
- Supporting HR in reporting on recruiting metrics, trends, and areas for improvement.
Experience
- Previous experience in clerical roles or administrative support is preferred.
- Familiarity with data entry processes and customer service best practices is essential.
- 2-5 years of experience in recruiting, scheduling, interviewing is required, in medical field a huge plus!
- Proficiency in MS Suite, Google Suite and CRMS
- Strong phone etiquette and communication skills are necessary for effective interaction with clients and team members.
- Demonstrated ability to manage multiple tasks efficiently while maintaining attention to detail.
If you are a proactive individual with a passion for organization and customer service, we encourage you to apply for this exciting opportunity as a Coordinator within our dynamic team!
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 5 years (Preferred)
Ability to Commute:
- Santa Rosa, CA 95404 (Required)
Ability to Relocate:
- Santa Rosa, CA 95404: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $26