What are the responsibilities and job description for the Front Desk Receptionist position at Days Inn?
Please be open-minded and ready to learn the process.
- Must have reliable transportation to job location. Preferably someone who drives a vehicle.
- Greet guests and visitors as they approach the front desk and politely inquire into their reason for visiting.
- Availability for all 3 shifts are required and flexibility is a must.
- Apply basic computer skills * Check reservations to determine details and confirm reservation and room statuses * Run Night Audit.
- Provide visitors with information on guests’ room numbers (where allowed) and arrange for them to be escorted.
- Divulge information regarding the hotel’s facilities and services and encourage guests to make use of them.
- Respond to telephone calls and provide required information
- Take and relay messages to staff members and guests and provide call back services.
- Handle hotel correspondence, emails and filing duties and ensure that advanced bookings are accurately punched into the system.
- Handle cancellations according to protocols and inform guests on waiting lists about slot availability.
- Provide information regarding room prices and costs of additional services, not part of the room package.
- Assist guests in checking in to their rooms and checking out, ensuring that all documentation is available.
- Coordinate efforts with the accounts department to expedite payments and provide guests with information on what is owed to the facility.
- Ascertain the overall cleanliness and maintenance of the front desk and waiting areas, by coordinating efforts with the janitorial staff.
- Coordinates with housekeeping supervisor regarding room placements and assignments.
- Monitors and cleans restroom when necessary once per shift * Reliable and predictable attendance. Must be punctual.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Relocate:
- Sarasota, FL 34234: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
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