What are the responsibilities and job description for the Operations Coordinator position at Discount Wheel and Tire?
Customer Service Representative
Job Summary:
Join our dynamic team as a Customer Service Representative. We are seeking a dedicated individual to provide exceptional customer service, handle inquiries, resolve issues, and promote our products and services. This role involves utilizing phone etiquette, English proficiency, and the ability to upsell while maintaining accurate data entry.
Duties:
- Communicate effectively with customers to address inquiries and provide solutions
- Utilize phone skills to engage in outbound calling campaigns
- Demonstrate proficiency in English and potentially other languages for multilingual support
- Analyze customer needs to offer suitable products or services
- Uphold a high standard of customer service through professional interactions
Requirements:
- Prior experience in customer service is preferred
- Strong communication skills with the ability to articulate clearly and professionally
- Proficiency in data entry for accurate record keeping
- Capability to upsell products or services effectively
- Ability to analyze customer interactions and tailor responses accordingly
If you are passionate about delivering exceptional customer service, possess strong communication skills, and thrive in a fast-paced environment, we encourage you to apply for the Customer Service Representative position. Join us in providing top-notch service to our valued customers.
Job Type: Full-time
Pay: Up to $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $25