What are the responsibilities and job description for the Administrative Assistant position at FAMILY CONNECTIONS, INC?
Family Connections, Inc. is a company that values and supports their employees, mindful of work-life balance, allows flexibility, autonomy, friendly atmosphere, competitive pay, excellent benefits, and we pride ourselves on our mission and values. Our goal is to make each employee successful by supporting them and guiding them to achieve their professional goals.
Family Connections, Inc. is dedicated to empowering adults, children, adolescents, and their families to achieve self-sufficiency. We provide the full continuum of mental health services to aid families in successfully navigating life’s challenges.
Family Connections, Inc. is looking for an energetic and professional person to join our team as a front office administrative assistant.
Duties include:
- Answering multiple phone lines, directing calls to appropriate professionals, taking referrals for services.
- Greeting clients into the office and providing initial paperwork to new clients prior to start of session
- Scheduling of initial appointments for new clients for in-office therapy.
- Send authorizations to pharmacies, as well as, follow up with pharmacies and clients
- Organize patient information, insurance paperwork, and patient file management while closely following and monitoring HIPAA regulations.
- Maintain patient confidentiality and HIPAA privacy regulations.
- Greet patients and assist them as necessary with check-in and check-out for the Nurse Practitioner and therapists.
- Perform administrative tasks including photocopying, electronic medical records maintenance, faxing authorizations, and scheduling
- Other duties as assigned.
Must have:
- Knowledge of Windows, Word, Excel and Google Docs/Calendar
- Professional demeanor and attitude
- Ability to problem solve and ask appropriate questions for clients calling in to office
- Exceptional time management and organization skills
- Experience with electronic medical records a plus
- Knowledge of insurance and customer service a plus.
- Ability to work in a fast paced environment.
- Ability to work independently
- Excellent customer service skills
**Prefer someone who has Medication Aide or Medical Record experience**
Salary:
- $17.50/hr
- $17.75/hr after 30 days
- $18.00/hr after 90 days
Schedule:
- Monday-Friday
- 8a-5p
Type:
- Full-time
Job Type: Full-time
Pay: From $17.50 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $18
