Administrative Assistant/Receptionist

Job Summary:

We are seeking a highly organized and professional Medical Office Administrative Assistant to join our team. This role involves managing the daily operations of the front/back office, providing exceptional customer service to patients, and supporting various administrative tasks to ensure the efficient functioning of our healthcare facility.

Duties:

• Reception Duties: Greet and assist patients and visitors in a professional and courteous manner. Manage front desk operations, including answering phone calls, scheduling appointments, and directing inquiries to the appropriate healthcare providers.
• Customer Service: Provide exceptional customer service by addressing patient inquiries, resolving issues, and ensuring a positive experience for all patients and visitors.
• Administrative Support: Perform various administrative tasks such as preparing and processing medical forms, managing correspondence, and coordinating office supplies.
• Office Maintenance: Ensure the front office area is clean, organized, and welcoming. Monitor and order office supplies as needed to maintain smooth operations.
• Compliance: Adhere to healthcare regulations, including HIPAA, and ensure patient confidentiality and privacy are maintained at all times.

Qualifications:

• Education: High school diploma or equivalent required; associate’s degree or higher in a related field preferred.
• Experience: Previous experience in a medical office or healthcare administrative role is highly desirable.
• Technical Skills: Proficiency in medical office software and electronic health records (EHR) systems; familiarity with office equipment (e.g., phone systems, printers, copiers).
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with patients, medical staff, and other stakeholders.
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Attention to Detail: High attention to detail and accuracy in handling medical records, scheduling, and billing tasks.
• Customer Service: Demonstrated ability to provide excellent patient service with a professional and compassionate demeanor.
• Problem-Solving: Ability to handle unexpected situations, resolve issues promptly, and make sound decisions.

Additional Requirements:

• Confidentiality: Ability to handle sensitive patient information with discretion and maintain strict confidentiality.
• Flexibility: Willingness to adapt to changing priorities and work in a dynamic healthcare environment.

If you are a proactive, reliable, and detail-oriented individual with a passion for providing excellent administrative support in a medical setting, we encourage you to apply for this rewarding position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical office: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $20