What are the responsibilities and job description for the Telemarketer - Inside Sales position at HighTechLending, Inc.?
About Us:
HighTechLending Inc. is a dynamic and growing company in the mortgage sector, committed to delivering exceptional solutions to our customers while fostering a collaborative and supportive work environment.
Position Summary:
We are seeking a motivated and results driven Inside Sales Telemarketer/Agent to join our team. In this role, you will make outbound calls to individuals who have submitted inbound leads, verify their qualifications, and seamlessly connect potential customers to licensed sales professionals for further assistance. If you are a persuasive communicator with a passion for helping people and driving results, we want to hear from you!
Primary Duties and Responsibilities:
- Contact potential clients to discuss solutions we offer to assist with their difficulties.
- Maintain client follow-up and update contact information and notes in a database.
- Keeping notes of calls and activities and updating information in a proprietary company database.
- Responsible for follow-up with clients; Set new appointments for our field and Call Center representatives.
- Overcome any product or service customer related objections.
- Contribute toward individual/team efforts to meet pre-established business targets.
- Provide documentation, reports and feedback to Sales and Operation Managers to mitigate future objections.
- Perform other duties as assigned by management.
Required Skills and Experience:
- Strong communication and interpersonal skills with a customer-focused approach.
- Ability to quickly build rapport and gain trust over the phone.
- Effective at listening, handling objections, and overcoming challenges politely and persuasively.
- Proficient in CRM tools and basic computer systems; must be computer savvy with Microsoft Office and Windows.
- Self-motivated, results-oriented, and a team player.
- Excellent verbal and written communication skills with a clear speaking voice.
- Able to react well under pressure and adapt to frequent changes.
- High school diploma or GED required; 1-3 years of related experience and/or training preferred.
What we offer:
Competitive salary with performance-based incentives.
Comprehensive training and ongoing professional development.
Opportunities for career growth within a supportive team.
Job Type: Full-time
Pay: $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $17