Automated Utility Design (AUD) Trainer and Implementation Subject Matter Expert (SME)

Company Description

IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex engineering projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you.

Job Description:

We are seeking a highly skilled Automated Utility Design (AUD) Trainer and Implementation Subject Matter Expert (SME) to join our team. The ideal candidate will have extensive knowledge and experience in utility design and implementation, with a focus on automation technologies. This role includes the development and delivery of training programs, helping stakeholders effectively utilize AUD systems, and ensuring successful implementation of solutions within urban and rural utility frameworks.

Key Responsibilities:

• Training Development and Delivery:

o Create comprehensive training materials and programs tailored to various audiences, including technical personnel, engineers, and management.

o Conduct hands-on training sessions, workshops, and webinars to educate users on AUD practices, software tools, and best practices.

o Evaluate training effectiveness and modify programs accordingly to ensure continuous improvement.

• Subject Matter Expertise:

o Serve as the primary SME on automated utility design, providing insights and guidance on industry standards, regulatory requirements, and technology trends.

o Collaborate with product development teams to contribute to the design and refinement of AUD solutions based on user feedback and market needs.

• Implementation Support:

o Assist clients in the deployment of AUD systems, ensuring alignment with their operational goals and technical specifications.

o Troubleshoot and resolve issues during the implementation phase, providing effective solutions to ensure project milestones are met.

o Gather and document user requirements to facilitate customization of AUD tools to meet specific needs.

• Stakeholder Collaboration:

o Engage and communicate with cross-functional teams, including sales, marketing, and customer support, to promote AUD solutions and gather insights for improvements.

o Foster relationships with clients and industry partners to drive adoption and gather feedback for continuous enhancement of training and product offerings.

• Continuous Learning and Development:

o Stay abreast of emerging technologies, industry trends, and best practices in automated utility design.

o Participate in professional development opportunities to enhance knowledge and skills pertinent to the role.

Summary

In essence, an AUD software implementation expert must blend technical knowledge of software and tools with strong analytical abilities, project management skills, and effective communication to facilitate successful implementation and adopt best practices in utility design and management.

Qualifications:

• Minimum of 5 years of experience in utility design, implementation, and automation.
• Proven experience in designing and delivering training programs, with strong presentation and communication skills.
• Familiarity with AUD software and tools, along with practical experience in their application.
• Strong problem-solving abilities and a proactive approach to overcoming challenges.
• Excellent interpersonal skills, with the ability to work collaboratively with diverse teams and clients.
• Certification in project management or a related field is a plus.

AUD Skills Matrix

A skills matrix for an Automated Utility Design (AUD) software implementation expert typically encompasses a combination of technical, analytical, and interpersonal skills. Below are key categories and specific skills that an expert in this field might possess:

1. Technical Skills

• Software Proficiency: Expertise in AUD software tools (e.g., AutoCAD, MicroStation).
• Programming Knowledge: Familiarity with programming languages (e.g., Python, Java) for customization and automation.
• Database Management: Understanding of database systems (e.g., SQL) for managing utility data.
• GIS Knowledge: Proficiency in Geographic Information Systems for spatial data analysis.

2. Analytical Skills

• Data Analysis: Ability to interpret and analyze utility data for design requirements.
• Problem Solving: Strong aptitude for diagnosing implementation issues and developing solutions.
• Project Management: Skills in project planning, monitoring, and reporting.

3. Implementation Skills

• Requirements Gathering: Competence in capturing and documenting user requirements.
• System Configuration: Experience in configuring software according to the specifications.
• Testing and Validation: Ability to create and conduct testing protocols to validate system performance.

4. Interpersonal Skills

• Communication: Strong verbal and written communication skills for liaising with stakeholders.
• Team Collaboration: Ability to work effectively within cross-functional teams.
• Training and Support: Capacity to train end-users and provide ongoing support post-implementation.

5. Industry Knowledge

• Utility Regulations: Understanding of industry standards and regulatory requirements.
• Trends in Utility Management: Awareness of advancements in utility management technologies.

6. Change Management

• Stakeholder Engagement: Skills in managing stakeholder expectations and facilitating change.
• User Acceptance Testing: Experience in guiding user acceptance testing to ensure software meets needs.

7. Continuous Improvement

• Feedback Integration: Ability to gather feedback and make iterative improvements to the software implementation process.

About Rand:

Rand Worldwide is a leading provider of Autodesk design and engineering solutions including CAD software and technology expertise to companies across North America. We are an Autodesk Platinum Partner and the largest Authorized Training Center (ATC) Partner in North America.

• INTEGRITY We are honest, ethical, straight forward people in dealing with our employees, our customers, and our shareholders.
• TEAMWORK Every team member is important to the success of our company.
• COMMUNICATION We listen to our people, our clients and our prospects.
• INNOVATION We think and act creatively. We help our clients to be innovative through leveraging technology and approaches that ensure their success.

Are you up for a new challenge?

Visit us at www.rand.com for more information.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in Canada for any employer without company sponsorship.

Visit us at http://www.rand.com for more information.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S or Canada for any employer without company sponsorship.

We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate on the basis of disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status or any other basis protected under federal, state, provincial or local laws.

We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. Please send all inquiries regarding accommodations to accommodations@rand.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.