What are the responsibilities and job description for the ITM/ATM Servicing Specialist I position at Lea County State Bank?
Summary Provide first line maintenance for ATM/ITM machines. Monitor machines using automated program for problems and to determine if cash needs to be added. Complete reports for supervisor and others to balance machines to appropriate GL. Assist with ATM/ITM cash replenishment and with deposit processing daily.
Essential Duties and Responsibilities:
60%-Current ITM Cash Handling/Balancing Procedures
Assist with ATM/ITM cash replenishing and with deposit processing as needed.
Responsible to gather cash and check deposits and cash rejects daily from machines and put the cash and receipt in the correct bag. Responsible to reconcile and balance.
Responsible for counting cash in each bag to verify the total cash balances with the total Cash Deposited by Denomination on the receipt.
Accurately complete balancing spreadsheet(s).
Accurately prepare the cross-app GL entries so the deposits are in balance
Responsible for telling merchant tellers the cash amount by denomination required for balancing, and put cash in the correct canisters
Follow all policies/procedures for vault security
40% - First Line Maintenance
First line maintenance are services that do not require spar parts, tools and/or diagnostics.
Provide first line maintenance for all bank owned ITMs. Maintenance responsibilities include: ATM Resets, Media Jams, Currency Jams, Simple Repairs, replenishing of supplies, Skimming device inspection, Periodic cleaning of the terminal site and equipment exterior.
Monitor all bank owned ITMs for any errors such as communication errors, paper low, currency jams, cash levels, and any other error that might occur.
