What are the responsibilities and job description for the Account Manager position at Lynden Transport, Inc.?
Lynden Transport is looking for an Account Manager who travels throughout assigned territory to call on regular and prospective customers to solicit orders and is responsible for discovering, developing, servicing and retaining customers within their assigned territory. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned. Confers with customers to evaluate and promote improved and expanded services.
Ensures professional handling of the company's product and services. Prepares proposals and bids to obtain sales.
Quotes prices, credit and other terms; and prepares sales contracts for orders obtained.
Responsible for completion of related paperwork, communications, and customer service activities. Responsible for maintaining required number of quality calls.
Prepares and keeps reports of the calls and other business activities, including required sales reports and current customer record cards.
Keeps record of travel and entertainment expenses. Coordinates and confers with Vice President of Alaska Sales and other personnel to coordinate company activities.
Keeps Vice President of Alaska Sales advised of changes within their assigned territory.
Also keeps informed of trends and activities occurring within the industry.
Utilizes selling concepts, tools, and techniques developed and / or provided by the company.
Develops strategies to produce maximum profitable revenue to meet required sales targets. Responsible for compliance of departmental and company policies. May assist in special projects as requested. Records, traces, and enters information on company computer system as required.
Makes inquiries from computer system.
Operates other simple business machines.
Maintains details of business transactions or other records as required.
Counts, weighs, measures, and records number of units or other data regarding freight moved or handled.
Makes calculations in totaling the accounts, determining discounts and computing extensions.
Answers telephones and gives information to callers. Dependable and consistent attendance required. QUALIFICATION REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) with emphasis on marketing, management or transportation studies from a four-year college or university; or five years related experience and / or training; or equivalent combination of education and experience. Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability present information and respond to questions from managers, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density. Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations. Ability to work with others. Must have valid (appropriate state) driver’s license and be able to travel via automobile for extended periods. Must be able to type and / or use keyboard efficiently. Position requires ability to write and use a keyboard for extended periods Must be able to lift and / or move up to 25 pounds.
Must be able to travel throughout the terminal and office facility repeatedly during shift.
Must be able to travel throughout assigned territory.
Must be able to conduct telephone communication.
Must be able to sit, stand or walk for extended periods. While performing the duties of this job, the employee regularly works in outside weather conditions.
The noise level in the work environment is usually moderate.