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Licensed Practitioner, Customer Service

Natural Healthy Concepts
Appleton, WI Part Time | Full Time
POSTED ON 11/25/2024 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Licensed Practitioner, Customer Service position at Natural Healthy Concepts?

At Natural Healthy Concepts our mission is to renew lives. As one of the largest retail and online professional-grade vitamin and supplement resellers in the world, we’re able to fulfill that mission by providing our customers with:

  • The highest quality products in the health & wellness market (both professional-grade and OTC).
  • Access to our team of licensed healthcare practitioners to help them tailor their supplement regimen to meet ever-changing needs (and that’s where you come in!).

We are looking to add a licensed healthcare professional to our retail team here in Appleton, WI. Many times our customers need more information than a non-licensed person can answer. You will assist customers in making decisions on their general health and wellness as well as nutrition and diet.

Essential Job Functions

  • Assists customers with private consultative work based on health needs that are within practitioner's scope of work.
  • Assists customers with finding products and answers questions.
  • Works the cash register and other computers or tablets to handle transactions efficiently.
  • Helps keep the store clean, stocked, and organized to company standards.
  • Maintains product knowledge to provide the latest information to customers.
  • Identifies opportunities to upsell or cross-sell products or services to enhance customer value and increase sales.
  • Assists with inventory management.
  • Tracks sales and contributes to achieving store targets.
  • Performs opening and closing duties for the store.
  • Maintains regular and predictable attendance.
  • Adheres to scheduled work and break times.

Why You Should Want This Job

  • Continuing education assistance - We provide company assistance with continuing education expenses.
  • Work you can be proud of - You’ll help people solve problems and enhance their quality of life.
  • Expand your knowledge - You’ll never learn so much, so fast, about so many great products.
  • Beautiful showroom - Your ‘office’ is our fully stocked, well-lit, ideally-designed retail store.
  • Small, friendly, and professional team - You won’t be just a number to us.
  • Get your steps in - Reach your health goals while earning your living.
  • Huge industry growth - Means your job is secure, and the future is bright!
  • Nothing to hide - Take a full tour of our facility and meet a bunch of us before you say yes.
  • Like-minded people - Your teammates and our customers will make you feel at home.

Benefits

  • Medical, dental, and vision coverage
  • Short and Long-Term disability
  • Complimentary Life Insurance
  • Voluntary life Insurance
  • 401k with a company match up to 4%
  • PTO accrued every month and increases with the length of service
  • Paid holidays
  • VTO (Volunteer Time Off) - Company-paid time off during work hours to volunteer at your favorite non-profit 501c3
  • Fitness membership discount at YMCA
  • Employee Discount - up to 40-50% lower than retail prices, on average on 25,000 natural health products
  • Access to Perks At Work, our employee perk program

The Ideal Candidate

This is a great job, but it’s not for everyone. If the following sound like you please apply:

  • Is a licensed healthcare professional (see specific, qualifying fields below).
  • Has knowledge and experience in retail or customer service settings.
  • Oozes a passion for natural health.
  • Has a functional understanding of healthy eating principles and the benefits of nutritional supplementation.
  • Possesses an insatiable appetite for advancing their knowledge about all things related to health and wellness.

Minimum Requirements

  • An active license in good standing as a Nutritionist, Registered Dietitian, Acupuncturist, Naturopath, Nurse Practitioner, Chiropractor, Pharmacist, or Physician.
  • Basic computer skills.
  • Ability to stand for up to 4 hours at a time.
  • A background check and drug screen will be required upon acceptance of the job offer. A conviction will only be considered if it is substantially related to the position applied for.

Core Values We Actually Live By

While we have an Employee Handbook that spells out a bunch of the specifics of the way we operate (which you’re welcome to review at any time) the way we do things can really be summed up in our Core Values. If you value the following list of things that we value we REALLY need to talk!

  • Wowzers: We serve our customers beyond a simple “wow” and into “Wowzers!” moments. We want their experience to be great today and even better tomorrow. This requires that we carry a tenacious can-do attitude.
  • FOF IT: If there is a problem, we find it, own it, and fix it. “FOF-IT” is what we call it. A team resolved to find a way, fixated on finding a solution no matter the odds, is a team that overcomes, innovates, and wins.
  • RENEW & GROW: It is impossible to be our best without personal, professional, and collective growth. We cannot be satisfied with where we are if we want to reach where we are going so we are committed to RENEW and GROW every team member and every team.
  • U1Me2: We put you first and expect you to do the same for everyone around you. It’s a “you first, me second” servant heart attitude that we call U1Me2.
  • DO RIGHT: We do the right thing even when no one is looking. When faced with good, better, and best; we choose best, no matter the cost. We DO RIGHT for our customers, each other, and the business.

Sound Interesting?

If you would consider joining the team at Natural Healthy Concepts, we would love to meet you!

Job Types: Full-time, Part-time

Pay: $23.00 - $27.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $23 - $27

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