Front Desk Receptionist/Medical Assistant

We are seeking a friendly and organized Bilingual Front Desk Receptionist for our busy orthopedic spine surgeon office. The ideal candidate will be fluent in both English and Spanish to effectively communicate with our diverse patient population. This role involves managing the front desk operations, providing excellent customer service, and supporting the administrative needs of the office.

Key Responsibilities:

• Greet and check-in patients with a welcoming demeanor.
• Answer and manage incoming phone calls, directing them to the appropriate staff members.
• Schedule and confirm patient appointments, ensuring efficient use of the physician's time.
• Verify patient insurance information and assist with billing inquiries.
• Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.
• Assist with general administrative tasks as needed.

Qualifications:

• Fluent in English and Spanish.
• Previous experience in a medical office setting preferred.
• Excellent communication and interpersonal skills.
• Proficient in using electronic medical records (EMR) systems and basic office software.
• Strong organizational skills and attention to detail.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Orthopedics
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Location:

• Annandale, VA 22003 (Required)

Ability to Relocate:

• Annandale, VA 22003: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $19 - $25