Medical Front Office Assistant

At Park Place Pediatrics, our dedicated medical staff provides care for children, adolescents, and infants. We offer compassionate treatment to evaluate children’s overall physical, mental, and emotional health. We provide a comprehensive range of pediatric treatments including ADHD treatment, immunizations, infant care, sports physicals, and medical attention for illnesses, among many others.

Thank you for taking the time to apply for a position. As part of our application process, we require applicants to complete a survey that will help us identify those who are hard-wired to provide exceptional care and thrive in our culture.

Please copy and paste the below link into your browser's address bar to view complete the application process. This is a survey and not a test – there is no right or wrong answer. It should take less than 10 minutes of your time.

https://www.cultureindex.com/c/F05051

If you are selected, you will be invited via email or by phone to participate further in our application process. If you are not chosen, we encourage you to apply for future openings.

Thank you again for your interest in our organization. We do appreciate the time you invested in this application.

Description

The Front Office Assistant position is responsible for general administrative task and greeting and checking-in patients in a professional and timely manner. This department is the face of Park Place Pediatrics and requires patience, empathy, time management, and professionalism with patients, co-workers, and providers.

Job Responsibilities

• Check patients in upon arrival and collect co-pay
• Verify patient information
• Respond to any questions or concerns patients may have professionally and respectfully
• Balance and manage cash, check, and credit card intake
• Import documents from front office and from fax portal system
• Recording correspondence in patient charts using HER (EClinicalWorks)

Job Requirements

Education & Experience

• Previous healthcare experience preferred
• Previous customer service experience preferred
• 0-2 years work experience preferred

Skills

• Effective communication skills verbally and written
• Positive, patient focused attitude
• Ability to manage change
• Must maintain a professional appearance and demeanor

Benefits

We offer our employees a competitive salary plus a comprehensive benefits package. Benefits will include:

• Medical, Dental, and Vision Healthcare Plans
• 401(k) and Roth Retirement Plans
• Generous Paid-Time Off

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Pediatrics

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hoover, AL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $25,800 - $32,700