What are the responsibilities and job description for the Customer Service Technician position at Smart Phone Repair?
We are seeking a Customer Service Technician to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Job Type: Part-time
Pay: $320.00 - $390.00 per week
Expected hours: 32 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $320 - $390
Facilities Locator
Next Level Technician -
Rock Hill, SC
Service Technician
RREAF RESIDENTIAL LLC -
Rockhill, SC
Customer Service Representative
Robert Half -
Fort Mill, SC