What are the responsibilities and job description for the Claims Call Center Representative position at Stillwater Insurance Group?
Join Our Team at Stillwater Insurance Group!
Stillwater Insurance Group is looking for motivated, talented individuals to join our growing team! If you're passionate about making a difference and working in a supportive, dynamic environment, we want to hear from you.
Job Title: Claims Call Center Representative
Location: Jacksonville, FL
Join our collaborative team where effort and work ethic get noticed. Enjoy a positive, friendly, energetic work environment with accessible leadership, where you will have the opportunity to learn the insurance industry and valuable skills while we invest in your future career with us.
Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering a variety of home, auto and commercial insurance products in 50 states. We are headquartered in Jacksonville, Florida, with additional offices in New York and Omaha, Nebraska. We offer an up-beat and supportive environment for a new team-member who brings a positive attitude, reliable work habits, attention to detail and an interest in learning. Our employees consistently describe Stillwater as a great company with great people where honesty and integrity are high priorities. Coaching and development, recognition and growth opportunities are some of the benefits of working in our small team environment.
We are seeking individuals with strong verbal and written communication skills who will provide excellent customer service to our Property and Casualty insurance policyholders, agents and lenders via in-bound telephone calls and electronic communications. In addition, this position will also provide administrative support to our claims department.
Prior customer service and P & C insurance experience, preferred.
Spanish/Bi-lingual skills, a plus.
Qualifications:
o High School Diploma or equivalent, one to three months related experience, or equivalent combination of education and experience.
o Proficient on database software, internet software, spreadsheet and word processing software.
o Strong organizational, problem-solving, and analytical skills.
o Acute attention to detail.
o Proven ability to handle multiple projects and meet deadlines.
o Strong interpersonal skills.
o Demonstrated ability for basic math skills, including compute rates and percentages and interpret bar graphs.
o Commitment to excellent customer service.
o Strong PC knowledge and key boarding skills.
o Flexibility is a must.
Stillwater offers:
- Business casual work environment – wear your jeans to work.
- Medical, dental, vision and life insurance benefits to keep you and your family protected.
- 401(k) Plan to help you plan for your retirement.
- Gym/Fitness Center reimbursement to support your commitment to staying healthy.
- Generous Paid Time Off (PTO) program to help you maintain your work/life balance.
Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.
Offer for employment contingent upon the acceptable responses from both a background investigation and a pre-employment drug screen.
Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.
Salary : $21
