What are the responsibilities and job description for the Inside Sales Representative-Manufacturing position at Strong Hold?
Onsite Role, 1st Shift, Monday-Friday
Who Are We?
We build products and relationships that last a lifetime! No really, that’s what we do. We are a successful family business with a long-term record of steady growth, and we are determined to accelerate our trajectory. Our diverse team members who speak 22 languages are passionate about their company and their co-workers. Check out our website at www.strong-hold.com.
We Are Not:
- Fancy-As manufacturers we believe practical, clean facilities are required to make quality products and retain the best team.
- Transactional-We have long-term relationships with our team members and most valuable customers.
- Satisfied-We celebrate achievement, then set our sights on new goals.
Who are we looking for?
Strong Hold is looking for an energetic employee that thrives in a sales environment. This person likes working in a fast pace environment, isn't afraid of cold calling, and loves the thrill of chasing down leads. You also understand the importance of good customer service and being a team player.
In this role you will:
- Conduct cold calls to potential clients or customers, following up on leads, to generate new business opportunities, establish initial contact, and identify potential needs or interests.
- Work with customers addressing their needs by providing accurate quotes, coordinating shipping, responding to inquiries, processing orders and handling missed shipments, as well as addressing any additional customer requirements.
- Field incoming customer calls and answering general questions by providing detailed information and prompt response.
- Enter, update, and maintain CRM information on leads, prospects, and opportunities.
- Travel to trade shows 1-2 times per year.
- Back up other roles on the team, as needed.
Qualifications:
- Excellent communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to multi-task, organize, and prioritize work
- Ability to learn multiple functions associated with the work
Required education and experience:
- Intermediate experience with Microsoft Office, including Excel, Outlook and Teams
- 3-5 years of sales and customer service experience, preferably in a manufacturing environment
- Familiarity with CRM and ERP systems
- Ability to read and interpret basic product drawings and Bill of Materials (BOMs).
Preferred education and experience
- Expert knowledge of Excel
- Bachelor’s degree in business or related field
Next Steps: If you have a team first mindset, a passion for winning, and understand the importance of continuous improvement, then apply today! Qualified candidates will be contacted by our HR team to schedule a phone interview.
Pay Range: $50,000 to $70,000 per year (depending on experience) and potential for quarterly bonuses!
Benefits:
- Annual raises and bonus potential
- Health, dental, vision, telehealth services– all the basics
- Company paid for life insurance, short term & long-term disability.
- 401k retirement
- Paid Time off.
Salary : $50,000 - $70,000
