Client Scheduling Coordinator

81270

TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.

Our client, a leading insurance company is hiring a Client Scheduling Coordinator for a 6 months temp to perm position. Please ONLY local candidates to Whitehouse Station NJ.

In office-Monday Wednesday and Thursday/ WFH Tuesday/Friday Work Hours-likely to be 9-5:30 or 9:30-6:00. After training is concluded, an 8 hour shift would be assigned between 8:00am-8:00pm ET, latest 11:30am.

Work Location: Whitehouse Station NJ

Pay: $21/hour W2

Required Skills:

• Will work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory
• Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently
• During the scheduling process, will provide exemplary customer service
• Making a high volume of outbound contacts (calls/emails) to secure appointments
• Maintain an appointment-setting process that accommodates the needs of both clients and business partners
• Follow through with all tasks in an effective and efficient manner by using company and department resources
• Consistently complete tasks with an increased focus on the details to improve the scheduling experience
• Work to collaboratively respond to inquiries within 24 hours of receipt
• Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
• Communicate clearly and in a professional manner with all internal and external business partners (emails, phone calls, MS Teams chat)
• Must have strong Outlook-must be able to manage multiple calendars for scheduling of appointments
• EXCEL-Pivot tables, data entry