What are the responsibilities and job description for the Genesys Lead / Architect position at UNITED IT TECHNICAL SERVICES?
Role: Genesys Lead / Architect
Location: Buffalo, NY (Onsite)
Job Description:
Pure Cloud Experience in needed
5 plus years’ experience with non-voice Genesys Contact Center developer.
experience with predictive routing, engagements, so-browse, screen sharing, and/or agent assist development experienced.
Nice to have Visio call flow design experienced reading and creating, Inbound and outbound ,pure cloud.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Genesys Cloud CX
UNITED IT TECHNICAL SERVICES -
Buffalo, NY
Genesys Solution Consultant - Fulltime Opportunity
Blue Ocean Ventures -
Buffalo, NY
Sr Genesys Cloud CX Developer
Hallmark Global Solutions Ltd -
Buffalo, NY
