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Genesys Cloud CX Lead

United IT
Buffalo, NY Full Time
POSTED ON 1/6/2025 CLOSED ON 2/5/2025

What are the responsibilities and job description for the Genesys Cloud CX Lead position at United IT?

 

Position : Genesys Cloud CX Lead

Location : Buffalo, NY (Onsite)

Full Time


Job description

plus years’ experience with non-voice Genesys Contact Center developer experience with predictive routing, engagements, so-browse, screen sharing, and/or agent assist development experienced. 

Nice to have Visio call flow design experienced reading and creating.

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