What are the responsibilities and job description for the Accounts Receivable Specialist position at Uniti Fiber?
The Accounts Receivable Specialist is responsible for accurately posting customer payments to customer accounts and monitoring, managing, and collecting payments on delinquent accounts. The A/R Specialist is responsible for tracking and resolving outstanding payment issues with customers in a timely manner. The A/R Specialist is also responsible for generating refund requests, and billing activities under the direction of the Accounts Receivable Manager.
Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/ Or Experience
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties & Responsibilities
- Posts customer payments by recording transactions on customer accounts.
- Assists in the collection efforts of accounts receivables by calling or emailing customers in a professional manner regarding open invoices and keeping track of their progress.
- Updates customer information and provides updates through internal reporting to management.
- Send statements to outstanding customers properly noting any overpayments or underpayments.
- Monitor customer account details for non-payments, delayed payments and other irregularities.
- Research and resolve account disputes and payment discrepancies.
- Assists with preparation and processing of daily deposits.
- Assists in preparing journal entries.
- Assist with month-end closing.
- Follow up on, collect, and allocate payments.
- Reviews procedures currently in place and recommends process improvements.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/ Or Experience
- High School Diploma or GED equivalent required
- 3-5 years hands-on accounting experience
- Strong computer skills and word processing
- Excellent customer service skills
- Extensive experience with spreadsheets and automated accounting systems
- Proficiency in all Microsoft applications, including Excel
- Strong organizational skills
- Ability to multi-task, prioritize and work efficiently
- Ability to work independently
- Ability to demonstrate good common sense and sound judgment
- Ability to perform at high levels in a fast-paced ever-changing work environment
- Ability to anticipate work needs and follow through with minimum direction
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting, standing, and walking
- Lifting of objects up to 25 pounds, bending, and stooping
- Hours involving overtime and weekends as necessary
- Keyboarding, typing
- Ability to read effectively from a computer screen, sampling device and/or a paper copy
- Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others
- Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment
- Ability to travel up to 20%
- Ability to work flexible hours including evenings, holidays, and weekends
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