What are the responsibilities and job description for the Community Health Worker position at Volunteers of America Mid-States?
POSITION TITLE: Community Health Worker (Community Violence Intervention)
LOCATION: Louisville, KY
STATUS: Full Time, Salary, Exempt
PROGRAM: Determined Health
REPORTS TO: Program Manager of VOA Health
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
- Loan forgiveness options through federal programs
- All company paid benefits and paid time off effective day one
Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee
Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS:
As a partner within Louisville’s Pivot Peace Community Violence Intervention (CVI) Initiative, Volunteers of America Mid-States will be responsible for providing support for a specific violence interruption model within four designated program sites that seek to disrupt and/or mitigate the cycles of gun violence. Community Health Workers build trusting relationships with high-risk individuals. Community Health Workers focus on building relationships with program participants to help connect high-risk individuals to positive opportunities and resources in the community, including but not limited to health care, employment, housing, recreational activities, and education. Community Health Worker will work with designated violence interrupters and the Office of Safe and Healthy Neighborhoods to ensure the client receives the best care possible.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
1. A high school diploma or equivalent is required.
2. Two or more years of experience and a bachelor’s degree.
3. Prefer candidates who live within a 10-mile radius of zip codes 40203, 40208, 40210, 40211, 40212, and 40216.
4. Verifiable good driving record and reliable transportation.
5. Background check and fingerprinting.
6. Openness to working closely with clients who have been impacted by violence, victims of gun violence, and struggle with issues related to mental illness, substance use disorder, violence, and chronic health conditions.
7. Respectful sensitivity and non-judgmental attitude towards clients who may suffer from multiple traumas and disabilities.
8. Strong interpersonal and social skills with an ability to collaborate with a variety of individuals from a wide range of professional and personal backgrounds.
9. Ability to convey a strong presence one-on-one, in meetings, and in the community.
10. Ability to treat everyone equitably.
RESPONSIBILITIES:
1. Develop trusting relationships with clients by providing support and advocacy to help achieve health goals.
2. Convey the purposes and services of Determined Health to the member population and the impact of that program or service.
3. Meets members in clinic, facility, office, or at home to help identify social determinants of health impacting member’s health and general well-being.
4. Follow up with health management/care plans with both members and providers.
5. Coach members in effectively managing their health conditions and self-care.
6. Assist members in understanding care plans and instructions.
7. Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place.
8. Conducts and face-to-face outreach in designated areas
9. Help members utilize resources, including scheduling appointments and assisting with completing applications for programs for which they may be eligible.
10. Facilitate communication and coordinate services between providers.
11. Identify and apply appropriate role definitions and skilled boundaries.
12. Document all activities as detailed by direct supervisors.
13. Navigate clients to community resources to help address social and economic needs.
14. Approach each client utilizing a cultural humility and health equity lens.
15. Other duties as assigned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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