What are the responsibilities and job description for the Front Desk Receptionist position at Yealy Eye Care?
Yealy Eye Care and Dry Eye Center of Lancaster
It is our Mission at Yealy Eye Care of Lancaster to treat patients as if they are family. Our doctors and staff are committed to treating each patient’s vision and health needs to the highest ethical standards. At Yealy Eye Care we strive to provide the best Optometry services available to the Lancaster community.
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include welcoming guests and greeting people who visit the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, and excellent customer service skills. Bilingual, Spanish speaking applicants are encouraged to apply.
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone call
- Provide basic and accurate information in-person and via phone/email
- Update calendars and schedule appointments
- Take payments and update client records
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Demonstrate a positive, professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Bilingual, fluent in Spanish is a plus
Job Type: Full-time
Pay: $10.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $10 - $16