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Coordinator, Security

POSTED ON 4/23/2025 AVAILABLE BEFORE 6/23/2025
Melco Resorts & Entertainment Κύπρος, Full Time

Coordinator, Security

locations
COD Mediterranean, Limassol
time type
Full time
posted on
Posted Today
time left to apply
End Date: June 23, 2025 (30 days left to apply)
job requisition id
REQ12745
REQ12745 Coordinator, Security (Open)
POSITION SUMMARY:
The Coordinator, Security is responsible for coordinating the day-to-day Security functions, ensuring that the company policies, Security Standard Operating Procedures and Cyprus Gaming Commission regulations are followed and complied. Coordinates, collaborates, communicates, monitors and assists the Security Department Personnel with any internal and/or external service request. Responsible for providing all stakeholders of Security projects and functions with support for various associated tasks. The Coordinator, Security should always display the highest level of professionalism and customer service for both internal and external customers.
PRIMARY RESPONSIBILITIES:
  • Coordinate with other departments to establish communication and maintain great rapport
  • Organises and communicates systems and procedures to improve efficiency and the effectiveness of service delivery, to both internal and external customers, consistent with MELCO’s visions and values
  • Keeps abreast of technical development, recommends new technology which ensures best practice and/or improves the effectiveness of the operations
  • Asist with the development, and revision of company and department policies, procedures and internal control manuals to ensure compliance and recommend changes to improve work practices and/or better meet the needs of the business in collaboration with Security Management.
  • Undertake internal projects and ensures timeframes and requests are dealt with an efficient and effective manner
  • Communicates with Security Personnel to ensure high standards of team communication and collaboration are delivered
  • Coordinate and organize company’s events in collaboration with the IRT/EP and H&S Management
  • Reports accidents, injuries and unsafe work conditions to superiors and relevant departments as required from Health & Safety Officer
  • Coordinates with office administrative tasks such as data entry, typing, filing, drafting letters, memos and faxes
  • Organises and Translates documents and memos as required
  • Ensures all office supplies are in stock and office equipment is in good working order.
  • Works closely with Supply Chain department for handling, tracking and organizing purchasing requests
  • Inputs data from Security Department internal audits and collates statistical information
  • Coordinate the Security Licence Procedure in collaboration with the person register to the Chief of Police as Office Manager of the Security Entity.
  • Updates internal database with Security Department personnel information
  • Updates Security Department Notice boards with current Customer Service information or other promotional information
  • Assist in collecting forms and documents for successful candidates
  • Assist on Scheduling interviews and organize the interview rooms
  • Receive employee matters and redirect them to the appropriate person for resolution.
  • Adheres to all company policies and procedures
  • Undertakes tasks as required by the Director, Security
  • Uses cultural awareness and understanding whilst maintaining effective standards of written and verbal communication with staff and customers in the workplace
  • Performs other duties as directed in accordance with all Policies and Procedures, laws and regulations, applicable to the Department and the property
KEY PERFORMANCE INDICATORS:
  • Knowledge of relevant Casino and Security Laws & Regulations
  • Statutory and departmental regulations are complied
  • Incidents reports and debriefs are conducted in a timely manner
  • Operational effectiveness
  • Customer service standards
  • Reports statistics and information relating to the operational areas of the department
  • Daily requests from departments are handled in a timely and satisfactory manner
  • Assigned duties are completed within a reasonable time frame
  • Shows initiative in assisting where necessary without having to be assigned duties
  • Proves to be hardworking, responsible, and able to handle and provide solutions to any ad hoc problems which may arise
QUALIFICATIONS:
Experience
  • Minimum 3 years’ experience in Business or Office Operations with proven experience as a Coordinator or in a Managerial role.
  • Experience in an administration role, preferably in the hospitality industry
Education
  • High School Graduate
  • Bachelor’s Degree in Security Management and/or Business Administration will be considered as an advantage
Skills / Competencies
  • Excellent communication and Interpersonal skills
  • Solid understanding of budgeting and statistical data analysis
  • Excellent knowledge of Security protocols and procedures
  • Knowledge of MS Office (Word, Excel, Powerpoint)
  • Has a strong work ethic
  • Organizational Skills and attention to detail
  • Self-motivation towards personal performance
  • Ability to work flexible working hours and respond after hours in the event of an emergency
PERSONAL COMPETENCIES:
  • Ability to work shifts in a 24/7 operation and stand for long periods
  • Achieves agreed objectives and accepts accountability for results
  • Displays a high commitment to delivering results
  • Leads others to achieve business objectives
  • Communicates effectively
  • Displays the highest level of integrity
  • Ability to maintain discretion
  • Self-motivated
  • Approachable

About Us

Melco Resorts & Entertainment Limited
(“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia.
Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.

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