About us:
At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.
We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
Benefits to working with Dublin Simon Community:
- 25 days annual leave
- Referral Bonus
- Progression Opportunities
- 5% matched contribution to your pension
- Paid Sick Leave Policy
- Paid Maternity Leave Policy
- Bike to Work Scheme
- Commuter Travel Tax Savers Ticket
- 1st-week Comprehensive Training
About the role
Contract Type: Fixed Term.
Location: Dublin - Homeless and Community Services
Salary: €47,500 to €56,250 DOE.
Working Hours: Generally Monday – Friday (9am – 5:30pm), but some flexible working hours may be required, in line with service needs (example: you may need to cover other managers when they are on leave), including participation in the on-call system.
Responsibilities:
- Deliver a quality client centred outreach service, ensuring the progression of clients through assertive street engagement interventions, harm reduction and care and case management systems.
- Ensure continuous improvement, particularly in the areas of new initiatives, team development, systems implementation and benchmark against best practice standards. Review and audit regularly, changing as required when new evidence becomes available.
- Provide clear team leadership and direction in delivering and developing the service.
- Liaise with the Housing First Service Manager on an ongoing basis.
- Enhance the dignity and integrity of those who use our services by facilitating, developing and implementing participation and development initiatives in line with good practice.
- Facilitate and develop relationships with external services; medical services and homeless organisations.
- Report regularly on the service and share required information with the the DRHE, HSE and other relevant stakeholders.
- Research new developments or initiatives that enhance the delivery of services.
- Manage the integration and delivery of all day to day operational functions of the services.
- Provide a high standard of service ensuring service user satisfaction as it pertains to services and a prompt resolution to complaints.
- Develop relationships and partner with external services including medical services, to provide an on site service to clients, and the local community.
- Drive quality standards within services through quality systems and structures, ensuring continuous improvement, particularly in the areas of new initiatives, team development, systems implementation and benchmark against best practice standards.
- Ensure high standards of health and safety in the service.
- Research, develop, implement, deliver, review and measure strategic and operational projects in line with the Dublin Simon Community Strategic Plan. Manage interdependencies ensuring the seamless delivery of objectives and targets.
- Project manage; quality standards, budget management, effective utilisation and distribution of resources, ensuring regular monitoring and control. Ensure adequate capacity, resource and succession planning.
- Initiate opportunities to improve cost efficiency and effectiveness.
- Lead and manage staff setting clear targets, facilitating effective team dynamics and measure against quality standards to ensure teams are performing to their maximum potential. Liaise with Emergency Services Senior Management and Human Resources to plan, recruit, train, supervise and manage staff and volunteers.
- Ensure the induction and ongoing training of new staff, relief staff, volunteers, graduates, student placements and community employment participant to facilitate progression.
- Manage and allocate full-time and part-time volunteers to the service.
The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
Minimum job requirements:
- BA/BS degree in a relevant subject.
- 5 years experience working with vulnerable/disadvantaged groups, ideally in the homeless sector.
- 3 year managerial/supervision experience, particularly in the community or voluntary sector.
- Knowledge of services in the homeless sector; understanding of why people become homeless and the needs they have.
- Client-focused, organised, thoughtful decision maker, with demonstrated project management skills.
- Excellent communicator, with the ability to lead and motivate others, whilst being respectful and professional.
Preferred job requirements:
- Experience working in a in the field of homelessness, particularly in a residential homeless service settings.
- Health & Safety trained.
- Developing, implementing and evaluating action plans.
- Driving and implementing change, system or improvement initiatives.
- Passion for helping people, with the ability to work in an agile environment with a problem-solving attitude.
Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at (01) 6354860. Shortlisting will continue throughout the recruitment process.
Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.
Job Type: Full-time
Pay: €47,500.00-€56,250.00 per year
Benefits:
- Company pension
- Employee assistance program
- Sick pay
Licence/Certification:
- driver license (required)
Work authorisation:
Work Location: In person
Demo
Ireland
Full Time