Decorative Lighting Sales Manager

Company profile

Mullan design and manufacture a wide range of bespoke and customised decorative lighting pieces for the retail, commercial and hospitality markets.

We are young and dynamic company that is continually expanding who welcome dynamic and enthusiastic members to our team.

Job Summary:

This role involves identifying new business opportunities, maintaining relationships with existing clients, and working closely cross functionally with the production and sales teams. The ideal candidate will have a strong understanding of the decorative lighting industry, exceptional customer service and organistional skills, and a passion for delivering innovative lighting solutions to both residential and commercial customers.

Key Responsibilities:

Client Relationship Management:

• Build and maintain long-term relationships with existing clients to foster repeat business and customer loyalty.
• Understand client needs and preferences to offer tailored lighting solutions that align with their design goals and budgets.
• Address and resolve client inquiries, concerns, or complaints promptly to ensure customer satisfaction.
• Work closely with sales, design and production to ensure alignment between sales goals and product offerings.
• Collaborate with logistics and operations teams to ensure timely delivery and stock availability for customer orders.

Sales Strategy & Leadership:

• Develop and implement sales strategies for decorative lighting products across various markets (residential, commercial, retail, etc.).
• Work closely with the sales team to achieve targets and ensure a high level of customer satisfaction.

Business Development:

• Identify and pursue new business opportunities presented by the BDM's, including exploring new markets and establishing relationships with potential customers.
• Cultivate and maintain relationships with key clients, architects, interior designers, contractors, and other stakeholders in the decorative lighting industry.

Product Knowledge & Training:

• Maintain an in-depth understanding of the decorative lighting product range, including new product launches, technical specifications, and market positioning.
• Train the sales team on product knowledge, sales techniques, and best practices to improve performance.
• Stay informed on lighting trends, design styles, and technologies to offer cutting-edge solutions to clients.

Market Research & Competitor Analysis:

• Conduct market research to understand industry trends, customer demands, and competitor activities in the decorative lighting space.
• Provide insights to senior management on emerging trends, pricing strategies, and new product opportunities.
• Develop competitive pricing strategies and identify new business avenues based on market analysis.

Key Skills and Qualifications:

• Experience: Proven track record of success in sales, particularly in decorative lighting or related industries (e.g., home furnishings, interior design, architectural products).
• Communication Skills: Excellent communication, presentation, and negotiation skills, both written and verbal.
• Sales Skills: Expertise in consultative selling, solution-based selling, and account management.
• Technical Skills: Familiarity with Sage200 is preferable (training will be provided).
• Customer Focus: A customer-centric approach with an ability to identify and meet client needs effectively.
• Problem Solving: Strong problem-solving and conflict resolution skills, with an ability to think strategically and act decisively.

Job Types: Full-time, Permanent

Pay: From €14.00 per hour

Expected hours: No less than 34 per week

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• On-site parking
• Private medical insurance

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Mullan, Monaghan, CO. Monaghan: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 1 year (required)

Work Location: In person